A talent, skill or ability to do something which can be developed and increased over time.

Capacity building

Increasing people’s knowledge, skills and abilities. This might apply to an individual – perhaps developing their skills in a certain area to allow them to live more independently. Or it might apply to the community as a whole – for example, building the capacity of organisations to be more inclusive.

Cohort-focused delivery

Activities for specific groups of people that require detailed cultural or other knowledge to be effective.


A strategic approach to the identification and funding of activities that benefit individuals and communities. 

Community programs and activities

Activities and programs run by, in and for the local community. They include everything from local businesses to local sporting or recreational groups.

Information, Linkages and Capacity Building – ILC

ILC is part of the NDIS. ILC is a set of activities that will increase the capacity of people with disability, their families and carers to achieve their goals and increase the capacity of the community to be more inclusive. Originally, ILC was known as Tier 2.

ILC Policy Framework

The overview document upon which ILC is based.

Local Area Coordinators - LACs

Local Area Coordinators will play a central role in delivering the NDIS and ILC outcomes. They will help people to plan and access supports in the community, with an emphasis on connecting people with mainstream supports and services.

Logic model or theory of change

A logic model or theory of change is a model of how an organisation, program or initiative

causes intended changes or outcomes. According to The Compass: guide to social impact measurement “it presents a visual representation of how a program should work by linking inputs (the resources that go into a program), activities (what the program does), outputs (the number of people, places, supports, activities the program has produced), outcomes (what changes have occurred) and impact (long term change).

Mainstream services

Services and programs usually funded by Commonwealth, State or Local governments that everyone in the community can use such as health, education or transport. They are sometimes called universal services.

National Disability Insurance Agency – NDIA

The National Disability Insurance Agency is the agency responsible for delivering the NDIS.

National Disability Insurance Scheme – NDIS

The National Disability Insurance Scheme is a new way of providing support to people with disability in Australia. It consists of two parts – NDIS plans for eligible people with disability and ILC.

National Disability Strategy 2010–2020 – NDS

The National Disability Strategy 2010–2020 is a 10 year plan for improving the lives of people with disability in Australia. It has been agreed to by all the governments in Australia.

NDIS Plans or Individually Funded Packages

People with disability that meet the access requirements for the NDIS are eligible to develop an NDIS plan. An NDIS plan outlines an individual’s needs, goals and how supports will be used to achieve those goals. NDIS plans are sometimes referred to as individual funding packages.


An opportunity is the situation, possibility or chance to do something you would like to do.


An outcome is the result of an action. In the case of ILC, it is the change or difference made to a person’s life which results from an activity or support or service they have used. We also expect to see changes at the community level as a result of ILC activities.